Trials:
Comfort Telecommunications, Inc. is excited to offer
a no obligation 30-day trial for the Smith Corona
product line. In addition, we also provide you with
a prepaid return tag, to return any unwanted
equipment. Trials cannot be returned after 60 days
and payment is expected. Please contact our sales
department to try our equipment before you buy..
Returns/Purchases: Returns will not be
accepted after 30 days from the date of invoicing.
If you wish to return equipment within 30 days,
please contact your sales representative for
instructions. All original materials must be
included with returns. If you purchase new
Plantronics or GN Netcom equipment and wish to
return it, you will be assessed a restocking fee of
20% if equipment is not returned within 10 days of
the Invoice date.
Exchange: If within 30 days of purchase you
are not happy with your purchase and would like to
discuss an exchange, please contact your sales
representative.
Advance Replacement: Comfort
Telecommunications, Inc. will exchange any equipment
which is found to be defective during the first 30
days of service. You must contact your sales
representative for details.
Repair: An RMA# is not necessary to return
headsets for repair. To expedite your repair please
include in your shipment a packing slip or download
our Repair Form and include it in your shipment. You will
be contacted by your representative about any
discrepancies in inventory and any out of warranty
charges. This will give you the opportunity to take
advantage of our TRADE-UP or TRADE-IN program to
help you make the best cost effective decision for
you.
New Warranty Repairs: Most Smith Corona
products carry a three-year repair warranty. Please
be advised that tampering with warranty codes will
void the warranty. For questions concerning warranty
codes, please contact your sales representative.
Plantronics and GN Netcom when purchased new are
covered under the factory
warranty and should be sent back directly to them.
Refurbished Warranty: All refurbished
equipment purchased from Comfort Telecommunications,
Inc carries a warranty from 3 to 25 months depending
on the equipment. Warranty information is available
with all advertised equipment or by contacting the
sales department or customer service.
Shipping
Charges: Shipping charges will be automatically
added to the order. There will be an additional
shipping charge for orders shipped outside the US. A
request for payment will be sent to you through
PayPal after we receive your order.
Terms: We accept the following credit cards,
Visa, MasterCard, Discover, American Express and
PayPal. We also offer terms to customers who provide
us with acceptable credit information. If you’re
interested in opening a credit account with us you
can download our
credit application. Fill it out and fax it to us.
Payment method:
We accept major Credit Cards including Visa, MasterCard, Discover,
American Express and we also accept PayPal and purchase orders.
Terms and Policies:
Any question regarding our terms and policies can be
explained further by contacting your sales
representative or customer service at
1-800-399-3224. Subject to change without
notice.
