Trials:
Comfort Telecommunications, Inc. is excited to offer a no
obligation 30-day trial for the Smith Corona product line.
In addition, we also provide you with a prepaid return tag,
to return any unwanted equipment. Trials cannot be returned
after 60 days and payment is expected. Please contact our
sales department to trial our equipment.
Returns/Purchases: Returns will not be
accepted after 30 days from the date of invoicing. If you
wish to return equipment within 30 days, please contact your
sales representative for instructions. All original
materials must be included with returns. If you purchase new
Plantronics, or GN Netcom equipment and wish to return it,
you will be assessed a restocking fee of 20% if equipment is
not returned within 10 days of the Invoice date.
Exchange: If within 30 days of purchase you
are not happy with your purchase and would like to discuss
an exchange, please contact your sales representative.
Advance Replacement: Comfort
Telecommunications, Inc. will exchange any equipment which
is found to be defective during the first 30 days of
service. Exceptions apply. You must contact your sales
representative for details.
Repair: An RMA# is not necessary to return
headsets for repair. To expedite your repair please include
in your shipment a packing slip or
download our form and
include it in your shipment. You will be contacted by your
representative about any discrepancies in inventory and any
out of warranty charges. This will give you the opportunity
to take advantage of our TRADE-UP or TRADE-IN program to
help you make the best cost effective decision for you. Our
warranty covers defects in material and workmanship; it also
covers wear and tear from normal use. Abuse is not covered
and will void the warranty.
New Warranty Repairs: Plantronics and GN
Netcom when purchased new are covered under the factory
warranty and should be sent directly back to them. Our
warranty covers defects in material and workmanship; it also
covers wear and tear from normal use. If we return equipment
to Plantronics or GN Netcom for you, you will be responsible
for the shipping charges. For all manufactured headsets
abuse is not covered and will void the warranty.
Most Smith Corona products carry a three-year warranty.
Please be advised that tampering with warranty codes will
void the warranty. For questions concerning warranty codes,
please contact your sales representative.
Refurbished Warranty: All refurbished
equipment purchased from Comfort Telecommunications, Inc
carries a warranty from 3 to 12 months depending on the
equipment. Warranty information is available with all
advertised equipment or by contacting the sales department
or customer service. Our warranty covers defects in material
and workmanship; it also covers wear and tear from normal
use. Abuse is not covered and will void the warranty.
Shipping Charges:
We offer FREE GROUND UPS shipping for online orders over
$300.00. For orders under $300.00 charges will be
automatically added to the order. At this time online order
will ship UPS Ground. If you wish to use a expedite your
order to another FEDEX or UPS service please call and we'll
be glad to take your order and expedite it for you. If
your order is being shipped out of the domestic USA, we will
calculate the additional shipping amount and a
request for payment will be sent to you through PayPal.
If you wish us to ship on your Fedex or UPS account number
you will need to call your order into our office at
1-800-399-3224.
Drop Shipment: If you wish to drop-ship
(Blind) to someone, please call us at 1-800-399-3224 and we
will be happy to take care of it for you.
Terms and Payment Methods: We accept the
following credit cards, Visa, MasterCard, Discover, American
Express and we are happy to send you a PayPal invoice. We
also offer terms to customers who provide us with acceptable
credit information. If you’re interested in opening a credit
account with us you can
download our credit application. Fill it out and fax it
to us. Po's are accepted from Government agencies,
including, PD Dept's, Hospitals, Fire Dept., Schools, etc
with a hard copy of the po
Terms and Policies: Subject to change without
notice. Any question regarding our terms and policies can be
explained further by contacting your sales representative or
customer service at 1-800-399-3224.
Privacy Policy: For the privacy of our
customers, we absolutely do not sell, rent, share, or
otherwise disclose mailing lists or other personally
identifiable information to anyone.
Any question regarding our terms and policies can be
explained further by contacting your sales representative or
customer service at 1-800-399-3224.
PLACING AN ORDER
How to order
To order our products, please follow the step by step
process ...Or we would be happy to take your order over the
phone. Call 1-800-399-3224
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